PHONE NUMBER :

1300 769 620

EMAIL ADDRESS :

servicedelivery@homecareaustralia.com.au

For both those living with the dementia and their caregivers, technology is constantly advancing to help improve quality of life and make it easier to provide the necessary care. The ability to establish routine, undertake activities that were previously impossible or extremely difficult to do, and even the ability to ease the anxiety experienced by both dementia sufferers

and their families are improved through technological innovations which are designed to enhance the lives of people with dementia.

As skilled practitioners in the field of dementia care, HomeCare Australia keeps abreast of new developments that can make life easier for our clients and their loved ones. Among the many innovations out there, there are some in particular that offer a high degree of success in addressing challenges.

​For instance, memory aids such as Reminder Rosie give caregivers the ability to record voice messages that can be played back as and when needed. The messages can be recorded in the caregiver’s voice and in any language, which helps to maintain that element of familiarity. Such reminders are pre-set to turn on at specified times and the messages can range from medication reminders to reminders to lock doors when leaving home, housekeeping, shopping or reminders about upcoming appointments. This is a great piece of technology, but there are many others that do different things, such as:

Medication Management Medication compliance in particular can be a real challenge when there is no one about. An automated pill dispenser  is one technology that helps with medication management. They help both the dementia patient and their caregivers stick to the recommended times for taking any drug. All that’s required is for the

caregiver (or patient, if they are able) to program the times, fill the pill compartments and set the alarm. At the prescribed time, the dispenser beeps as a reminder. Most dispensers are lockable, eliminating the chance of mistake or double-dosing.

Distinguishing time Telling the difference between night and day can be a challenge for patients with dementia. There are clocks specifically made to help them distinguish the time. They display the date, the time and the day of the week and some even have the time –Morning, Afternoon or Night – written out in easy to read letters. They can also adjust brightness based on the time of day. All these features help ease anxiety and confusion about time. Keeping track Getting lost is a very real possibility for those with dementia and it is a constant fear for family members and source of anxiety for the person suffering from anxiety. There are location tracing or tracking devices which can be worn by the patient or attached to an item of clothing or even shoes. Most come with alerts that notify caregivers of the location of the dementia patient, especially if they wander outside of a pre-set zone. These devices can also notify caregivers of any emergency.

Appliance monitoring.​ For dementia patients who live alone, Electrical Usage Monitoring devices are new and convenient pieces of technology. This device monitors the usage of electrical appliances in and around the home by dementia patients. It works by plugging into a wall outlet or power strip and alerts caregivers if their appliances like curling irons, microwaves, garage doors, lamps, etc. have not been turned on or off. Caregivers receive text messages or email notifications when an appliance is used or not used within a specific time period, as such deviation from routine could be an indication of a problem. While none of these items are solutions to dementia, they do make life easier for people with dementia and their loved ones. Homecare Australia is passionate about making life as easy as possible for our clients and keeping abreast of technological advances to assist clients living with dementia and their loved ones.

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Lisa Bycroft

Care Partner

Lisa is an experienced Care Partner at HomeCare Australia, supporting clients across Lake Macquarie, Newcastle, and the Hunter. With over 20 years in aged care and disability services, Lisa is known for her calm leadership, person-centred care, and deep empathy.

Her career includes frontline care, case management, and regional operations leadership with providers such as Mercy Services and integratedliving. She has coordinated services across CHSP, HCP, and NDIS programs and is particularly skilled in dementia-specific care and behaviour support.

Lisa builds strong relationships with clients and care teams alike. She empowers care workers through mentoring and hands-on support, ensuring services are respectful, flexible, and aligned with client goals.

Her qualifications include Certificate IV in Service Coordination (Ageing & Disability), Certificate IV in Leisure and Health, and Certificate III in Aged Care. She also holds credentials in medication management, dementia care, infection control, and behavior support. Lisa maintains First Aid, NDIS Worker Screening, and Working with Children Checks.

At HomeCare Australia, Lisa supports people with high and complex needs, assists with transitions to Support at Home, and ensures care plans reflect dignity and choice. Her calm presence and strong values make her a trusted guide for clients and a leader among peers.

Bronwyn

Case Manager

Bronwyn brings a wealth of experience and compassion to her role as a Case Manager at HomeCare Australia. With a background in managing and running childcare centres, as well as hands-on experience as an NDIS disability support worker, Bronwyn has built a career centred around supporting and empowering vulnerable individuals. Her time in the highly legislated childcare sector has honed her strong case management skills, making her an invaluable asset to our team.

Driven by her passion for helping others, Bronwyn recently returned to the Central Coast from Sydney to be closer to her family. A proud aunty to many nieces and nephews, she cherishes time spent with her loved ones and her pets. When she’s not working, you’ll often find her enjoying the slower pace of life on the coast, indulging in her love for cooking, and soaking up the peaceful coastal lifestyle.

Bronwyn’s blend of professional expertise, heartfelt compassion, and dedication to making a difference ensures she provides exceptional support to every client she works with. We’re delighted to have her as part of the HomeCare Australia team.

Patricia

Roster Team Leader

As a Roster Manager, I specialize in creating efficient and effective schedules that keep our team running smoothly and ensure the highest quality of care for our clients. My goal is to optimize operations, support our incredible staff, and contribute to seamless service delivery.

My diverse career journey—from brewing the perfect cup of coffee as a barista to coordinating campaigns as a marketing administrator and ensuring compliance as a KYC agent—has given me a unique skill set. I bring adaptability, precision, and

a customer-focused mindset to everything I do, qualities that align perfectly with HomeCare Australia’s commitment to excellence.

Outside of work, I’m a passionate reader, a foodie at heart, and an avid fan of K-dramas and binge-worthy series. I also love attending K-pop concerts, where I get to immerse myself in the electrifying energy of live performances.

With a blend of professional expertise and a vibrant personal life, I strive to bring energy, focus, and dedication to my role every day, ensuring our team and clients receive the best possible support.

Brittany

Case Manager

We’re excited to introduce Brittany, one of our compassionate and highly skilled Aged Care Case Managers at HomeCare Australia. Brittany brings a wealth of knowledge and experience to her role, having worked in the community services industry since 2019. Her strong academic background includes a Bachelor’s degree in Communication, a Diploma of Community Services, and additional certifications in Mental Health First Aid, Applied Suicide Intervention, and Naturopathy.

Brittany’s diverse qualifications—combined with her Certificates 3 and 4 in Fitness—enable her to take a holistic and personalized approach to supporting clients in achieving their goals and maintaining independence.

Originally from a farm outside of Tamworth, Brittany grew up riding horses and caring for an array of animals, which instilled in her a deep sense of responsibility and compassion. Today, she shares her life with her partner, their lively one-year-old daughter, and their playful border collie.

Brittany is passionate about personal growth, journaling, neuroscience, and living a balanced, low-tox lifestyle. She thrives on creating meaningful connections with her clients, helping them navigate their aged care journey with kindness, empathy, and expert guidance.

Her approachable nature, love of gardening, and belief in the importance of protecting your energy ensure that she brings warmth and positivity to every interaction. Whether she’s coordinating services or simply sharing a light-hearted moment (along with her signature “funny” jokes), Brittany is dedicated to providing the highest standard of care and support.

We’re confident that Brittany’s expertise and genuine care will make her an invaluable partner in helping you or your loved one live comfortably and independently at home.

Myckayla

Delivery Team

We’re excited to shine a spotlight on Myckayla, one of our incredible team members here at HomeCare Australia. Myckayla recently moved from the Central Coast to the beautiful south of Brisbane, where she continues to make a positive difference in the lives of those she supports. A proud mum of two little boys, Myckayla loves spending time outdoors—whether she’s gardening, enjoying the beach, or connecting with nature. Her passion for art and spirituality adds to her warm and compassionate approach to care.

Myckayla has been dedicated to the aged care and disability support sector since the age of 16, when she began her journey as an aged care nurse. From a young age, she has been driven by a deep desire to help others and improve their quality of life. Her unwavering commitment and heartfelt care make her an invaluable part of our team, and we’re so grateful to have her making a difference every day.

Sheryll

Foundational Member of HomeCare Australia

Sheryll has been an integral part of HomeCare Australia since the very beginning, bringing her wealth of experience and unwavering dedication to our team. As a seasoned accountant and bookkeeper with over 18 years of expertise, Sheryll’s meticulous attention to detail and commitment to excellence have been pivotal in supporting the success and growth of our organization.

A proud mother of four, Sheryll balances her professional responsibilities with her vibrant family life. Her warmth and organizational skills extend beyond the office, where she is known for her love of baking and cooking—delighting friends and family with her culinary creations.

Outside of work, Sheryll embraces life with enthusiasm. She enjoys traveling and exploring new places, channelling her creativity into crocheting unique items, and playing the guitar during her downtime. Whether she’s embarking on outdoor adventures or sharing stories with loved ones, Sheryll brings energy, joy, and a sense of purpose to everything she does.
As one of our longest-standing team members, Sheryll’s dedication, expertise, and passion continue to be an inspiration to