PHONE NUMBER :

1300 769 620

EMAIL ADDRESS :

servicedelivery@homecareaustralia.com.au

How HomeCare Australia Began

“If a man is called to be a street sweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, here lived a great street sweeper who did his job well.” – Martin Luther King Jr.

Pure effort overcomes natural talent every time. Absolute drive towards one goal will always outweigh those that are just doing what they do for the money, fame, or anything else for that matter. The only ones who are great are those who devote themselves to a goal with absolute, unwavering passion.  – “The biggest mistake people make in life is not trying to make a living at doing what they most enjoy.” – Malcolm S. Forbes

This is the reason I make my living in the staffing and employment industry. Not only because I want money, which I of course do, but singularly because I absolutely love it more than anything else. My hope for whoever is reading this is that you find your passion too.

What led me to writing this article is a conversation I had with my son. We were talking about what he’d be remembered for. I told him  “They say success leaves clues; this means, if we look at people who are great, we’d find a common denominator, a golden thread tying them all together.” The most successful and happy people aren’t those that created some exciting new thing or way to do something, but devoted themselves to discovering their talent and then showcased that talent to the world in a ”new” and creative way.  They would be doing something that’s been done before, in a “new” way. I had this thought in mind as I pondered leaving my mark in the recruitment space. Back in 2000, when I decided to leave “corporate” life, I evaluated whether I should start my own agency which many of my contemporaries did, or whether I should do something else that would make a difference. The Recruitment Training Company was born from that evaluation. Of course the rest is history and I have had the pleasure of inspiring and working with literally thousands of recruiters since then. Over the last 12 months or so I have pondered many times where else I could make a difference, HomeCare Australia came from that journey. Having an ageing parent, you might think that I thought of Home Care because my mother needed care. Quite the opposite! She is fiercely independent, and for many years (up until turning 71 in fact!) worked as a Carer for people in their homes. This was, and always has been, her passion. She lived as a nurse before my time, and I saw her impact so many people through her help – whether it be through helping them shop or helping them shower, she was there. So why can’t everyone in a dependent situation have someone like that? I know that I would want someone like my mother if I were ever in that situation. That’s why I started  this – because I believe it’s everyone’s right to have a passionate, caring, committed and highly talented individual doing their job to the best of their ability. What I think I would want – is a friend. These highly talented individuals are out there – I have had the privilege of meeting some of them. But the key is getting those people into the homes where they are needed. So I believe this is my new passion, as I see our population aging, and I see my generation’s parents getting older, with the fierce desire to remain independent. I think we can help, that is  why I have started HomeCare Australia – because I  love my mother, and I think every child would want the same thing for their parents.

So, if you want to be remembered – there is only be one key. We must focus our attention on developing our uniqueness, our dominant gifts. Work hard and devote yourself to your passion! – It will pay off, I promise you.

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Author: Gaynor Lowndes

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Lisa Bycroft

Care Partner

Lisa is an experienced Care Partner at HomeCare Australia, supporting clients across Lake Macquarie, Newcastle, and the Hunter. With over 20 years in aged care and disability services, Lisa is known for her calm leadership, person-centred care, and deep empathy.

Her career includes frontline care, case management, and regional operations leadership with providers such as Mercy Services and integratedliving. She has coordinated services across CHSP, HCP, and NDIS programs and is particularly skilled in dementia-specific care and behaviour support.

Lisa builds strong relationships with clients and care teams alike. She empowers care workers through mentoring and hands-on support, ensuring services are respectful, flexible, and aligned with client goals.

Her qualifications include Certificate IV in Service Coordination (Ageing & Disability), Certificate IV in Leisure and Health, and Certificate III in Aged Care. She also holds credentials in medication management, dementia care, infection control, and behavior support. Lisa maintains First Aid, NDIS Worker Screening, and Working with Children Checks.

At HomeCare Australia, Lisa supports people with high and complex needs, assists with transitions to Support at Home, and ensures care plans reflect dignity and choice. Her calm presence and strong values make her a trusted guide for clients and a leader among peers.

Bronwyn

Case Manager

Bronwyn brings a wealth of experience and compassion to her role as a Case Manager at HomeCare Australia. With a background in managing and running childcare centres, as well as hands-on experience as an NDIS disability support worker, Bronwyn has built a career centred around supporting and empowering vulnerable individuals. Her time in the highly legislated childcare sector has honed her strong case management skills, making her an invaluable asset to our team.

Driven by her passion for helping others, Bronwyn recently returned to the Central Coast from Sydney to be closer to her family. A proud aunty to many nieces and nephews, she cherishes time spent with her loved ones and her pets. When she’s not working, you’ll often find her enjoying the slower pace of life on the coast, indulging in her love for cooking, and soaking up the peaceful coastal lifestyle.

Bronwyn’s blend of professional expertise, heartfelt compassion, and dedication to making a difference ensures she provides exceptional support to every client she works with. We’re delighted to have her as part of the HomeCare Australia team.

Patricia

Roster Team Leader

As a Roster Manager, I specialize in creating efficient and effective schedules that keep our team running smoothly and ensure the highest quality of care for our clients. My goal is to optimize operations, support our incredible staff, and contribute to seamless service delivery.

My diverse career journey—from brewing the perfect cup of coffee as a barista to coordinating campaigns as a marketing administrator and ensuring compliance as a KYC agent—has given me a unique skill set. I bring adaptability, precision, and

a customer-focused mindset to everything I do, qualities that align perfectly with HomeCare Australia’s commitment to excellence.

Outside of work, I’m a passionate reader, a foodie at heart, and an avid fan of K-dramas and binge-worthy series. I also love attending K-pop concerts, where I get to immerse myself in the electrifying energy of live performances.

With a blend of professional expertise and a vibrant personal life, I strive to bring energy, focus, and dedication to my role every day, ensuring our team and clients receive the best possible support.

Brittany

Case Manager

We’re excited to introduce Brittany, one of our compassionate and highly skilled Aged Care Case Managers at HomeCare Australia. Brittany brings a wealth of knowledge and experience to her role, having worked in the community services industry since 2019. Her strong academic background includes a Bachelor’s degree in Communication, a Diploma of Community Services, and additional certifications in Mental Health First Aid, Applied Suicide Intervention, and Naturopathy.

Brittany’s diverse qualifications—combined with her Certificates 3 and 4 in Fitness—enable her to take a holistic and personalized approach to supporting clients in achieving their goals and maintaining independence.

Originally from a farm outside of Tamworth, Brittany grew up riding horses and caring for an array of animals, which instilled in her a deep sense of responsibility and compassion. Today, she shares her life with her partner, their lively one-year-old daughter, and their playful border collie.

Brittany is passionate about personal growth, journaling, neuroscience, and living a balanced, low-tox lifestyle. She thrives on creating meaningful connections with her clients, helping them navigate their aged care journey with kindness, empathy, and expert guidance.

Her approachable nature, love of gardening, and belief in the importance of protecting your energy ensure that she brings warmth and positivity to every interaction. Whether she’s coordinating services or simply sharing a light-hearted moment (along with her signature “funny” jokes), Brittany is dedicated to providing the highest standard of care and support.

We’re confident that Brittany’s expertise and genuine care will make her an invaluable partner in helping you or your loved one live comfortably and independently at home.

Myckayla

Delivery Team

We’re excited to shine a spotlight on Myckayla, one of our incredible team members here at HomeCare Australia. Myckayla recently moved from the Central Coast to the beautiful south of Brisbane, where she continues to make a positive difference in the lives of those she supports. A proud mum of two little boys, Myckayla loves spending time outdoors—whether she’s gardening, enjoying the beach, or connecting with nature. Her passion for art and spirituality adds to her warm and compassionate approach to care.

Myckayla has been dedicated to the aged care and disability support sector since the age of 16, when she began her journey as an aged care nurse. From a young age, she has been driven by a deep desire to help others and improve their quality of life. Her unwavering commitment and heartfelt care make her an invaluable part of our team, and we’re so grateful to have her making a difference every day.

Sheryll

Foundational Member of HomeCare Australia

Sheryll has been an integral part of HomeCare Australia since the very beginning, bringing her wealth of experience and unwavering dedication to our team. As a seasoned accountant and bookkeeper with over 18 years of expertise, Sheryll’s meticulous attention to detail and commitment to excellence have been pivotal in supporting the success and growth of our organization.

A proud mother of four, Sheryll balances her professional responsibilities with her vibrant family life. Her warmth and organizational skills extend beyond the office, where she is known for her love of baking and cooking—delighting friends and family with her culinary creations.

Outside of work, Sheryll embraces life with enthusiasm. She enjoys traveling and exploring new places, channelling her creativity into crocheting unique items, and playing the guitar during her downtime. Whether she’s embarking on outdoor adventures or sharing stories with loved ones, Sheryll brings energy, joy, and a sense of purpose to everything she does.
As one of our longest-standing team members, Sheryll’s dedication, expertise, and passion continue to be an inspiration to