Transitioning to the Support at Home Program: A Simple Checklist for Elderly Clients
As part of the Australian Government’s ongoing efforts to improve the care and support offered to older Australians, the Support at Home Program is being rolled out to replace the Home Care Packages (HCP) and Short-Term Restorative Care (STRC) programs.
This transition aims to make home care services more flexible and better aligned with the needs of seniors. Here’s a simple checklist to guide you through the process and ensure a smooth move to the Support at Home program.
1. Learn About the Support at Home Program
It’s important to familiarise yourself with what the Support at Home Program offers. This program includes various support levels designed to help you remain independent in your home. You can learn more about it by visiting the My Aged Care website or asking your current provider for detailed information about the transition.
Resources available include:
2. Understand Fees and Contributions
As you prepare for the transition, it’s also essential to understand any fees or contributions that may apply to the Support at Home program. You can access a fee calculator through My Aged Care once it becomes available, which will give you an estimate of the costs involved. If you’re paying income-tested care fees, Services Australia will notify you of your contribution rate.
3. Review Your Care Plan with Your Provider
Your case manager will contact you to review your care plan and establish a new Service Agreement (this replaces the Home Care Agreement). This is an opportunity to discuss any specific needs, such as assistive technology or home modifications, which can be included in the Service Agreement. Be sure to talk about any unspent funds from your previous plan that you might want to use.
4. Explore the Assistive Technology and Home Modifications Scheme
If you need special equipment or home modifications, discuss with your provider how to use your unspent funds for these services. The Assistive Technology and Home Modifications Scheme will help you access products that can assist with mobility, comfort, and overall safety at home.
5. Prepare for Possible Contribution Adjustments
For some individuals, there may be changes to the amount they need to contribute for their care. If you’re currently paying fees, Services Australia will notify you of any adjustments based on your income and assets. Ensure you have up-to-date information on your financial situation to avoid delays.
6. Stay Informed and Reach Out for Help
If you need assistance or have questions about the transition, you can contact organisations such as the Older Persons Advocacy Network (OPAN). They can provide guidance and advocate on your behalf during the transition to the new program.
Support at Home Package Subsidies
The Support at Home program includes various subsidies to help cover the costs of services.
The subsidies vary depending on the level of care required, with the following amounts allocated:
● Level 1: $29.31 per day
● Level 2: $51.54 per day
● Level 3: $112.18 per day
● Level 4: $170.07 per day
Additionally, supplements are available for participants with specific needs, such as:
● Dementia and Cognition Supplements: From $3.37 to $19.56 per day depending on the package level
● Veterans’ Supplement: Available for eligible participants
● Oxygen and Enteral Feeding Supplements: Covering medical needs like oxygen therapy or nutritional support, with supplements ranging from $14.25 to $25.37 per day
Other Available Subsidies
In addition to the basic subsidies, there are other supplements designed to support individuals based on their specific circumstances:
● Hardship Supplement: Available for participants experiencing financial difficulty
● Viability Supplements: Based on the geographic location of the participant, with varying amounts depending on the Modified Monash Model (MMM) and ARIA (Accessibility/Remoteness Index of Australia) classification.
Final Thoughts
Transitioning to the Support at Home Program is an important step in ensuring you continue to receive the care and support you need. By using the checklist provided, you can ensure that you are well-prepared for the changes ahead. Remember, we are here to help you navigate this transition and make sure that your needs are met with the utmost care and respect.
If you have any questions or need assistance, don’t hesitate to reach out. Your comfort, safety, and quality of life are our top priorities.
