WHO WE ARE
When starting HomeCare Australia, that was our vision – that we would have the best staff providing high quality services to those most needing them. We are a 100% Australian owned company, started by Gaynor Lowndes and her family in 2012. Gaynor has run many successful recruitment businesses in the past and her passion is to be a provider and employer of choice, driven by her personal values of honesty, integrity and professionalism. Gaynor is passionate about making a difference to the lives of our most vulnerable citizens. She is supported by a professional, driven and innovative team who are focussed on continuous improvement and being a leader in the provision of services to the elderly and disabled.
Since we started, we have become quality accredited to the following Standards and take quality very seriously within the organisation. You can rest assured when dealing with HomeCare Australia. You are dealing with a reputable organisation.
Aged Care HomeCare Standards
Gaynor has over 30 years' experience in management in the human/community services sectors. She specializes in attraction, selection and retention of quality staff, particularly in the aged care, disability and health sectors.
Organizations from all market sectors have benefited from Gaynor's results-driven yet personalized approach to team and personal development. Her versatility, practical insight and unparalleled ability to motivate staff have made her the toast of staffing businesses throughout Australia, NZ and the UK. She understands the delivery of high volume services as she was a senior member of the team that put on the Sydney 2000 Olympics and understands staffing and its challenges. In 2001, Gaynor set up The Recruitment Training Company, principally to supply much needed skills training to recruitment teams. She has built businesses; lead teams and is a published author on employment and staffing.
Prior to recruitment Gaynor trained as an Enrolled Nurse and worked in aged and palliative care. Gaynor is a strong advocate for organizations to be progressive agencies for social change, reconciliation and fostering compassionate and resilient communities.
Gaynor is innovative and passionate about delivering quality community care and has a strong focus on the challenges of creating a new strategic outcome orientated approach to our work. She has a focus on working to enable people to participate fully and flourish in the community and provides strong leadership to her team of dedicated staff . She has experience is engagement strategies and have a strong focus on developing new initiatives.
Gaynor holds a Bachelor of Business Degree and is a Fellow of the Recruitment and Consulting Services Association.
She also has earned the following qualifications:
Diploma in Community Services (2015)
Graduate Certificate in Gestalt Therapy
Cert IV Training and Assessment (2014)
Understanding Dementia (University of Tasmania) 2014
NLP Certification (2011)
Modern Hypnosis (2011)
Workplace Coach (2009)
We spent 12 months researching what clients in the community wanted from their service providers before developing our business plan. The response from clients was that they wanted a service provider whom was responsive to their needs, was accessible and flexible in the delivery of services - delivering services when they wanted them rather than when a care worker was available. They also wanted care from people who understood them and their needs - cultural; spiritually and socially.
That formed the basis of how HomeCare Australia began. We wanted to ensure that we hired the best staff, to provide quality services that were client centered. Ensuring that we were as a business, accessible and flexible. We also wanted to ensure that all of this was underpinned by relevant legislation and quality standards. We were inspired by Gaynor's mum who up until turning 71 was a direct care worker. Her working life had been spent in service to others, for many years as a nurse and then in later life in group homes and the community. Gaynor saw her impact so many people through her help –
whether it be through helping them shop or helping them shower, she was there. So why can’t everyone have someone like that? That’s why we started this journey – because we believe it’s everyone’s right to have a passionate, caring, committed and highly talented individual doing their job to the best of their ability and impacting the lives of others.