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CLIENT ADVOCACY

If you would like someone to support you, or represent you when communicating with any section of your care, please bring along an advocate.
 
An advocate is someone who will speak on your behalf, or simply support you through a process about which you are uncertain.
 
Advocates can:
 

  • Support you to speak on your own behalf

  • Represent you when communicating with services

  • Represent you or assist you with complaints

 
You may ask a relative or friend to assist you as an advocate; however you may prefer to go to a professional organisation to do this. An organisation that has been developed for this specific purpose is The Aged Care Rights Service.