Below is a rundown of some of the changes to expect post-February 2017 and how HomeCare Australia is adapting to these changes.
As a result, HomeCare Australia will have an exact understanding of our customer’s aged care package level when they join us and we will be in
a better position to provide customised care and cater to the ongoing needs of our clients.
HomeCare Australia, as an approved provider, has always prioritised the needs of our Clients. With these changes, will be able to provide even better support to Clients assigned a package with us through My Aged Care. We will be able to collaborate with our clients more closely and have a better understanding of their individual needs. We can also package private services whilst the client is waiting for funded services.
CDC has already been at the forefront of our care services at HomeCare Australia. We collaborate extensively with our Clients and their families to help them set and achieve goals that promote good health, independence and mobility for our clients. We take pride in continuing to put the needs of our Clients at the forefront of every decision and doing everything we can to help them achieve their goals. HomeCare Australia will continue to operate our person‑centred approach to CDC.
HomeCare Australia will ensure that an easy, stress-free process is in place to welcome new Clients who transfer into our care, and to support them in every way possible to ensure a smooth transition to our care and a continuation of their aged care package. And in the unlikely event that any Clients wish to transfer their care packages from us, we will provide the same level of support and assistance to ensure a smooth transition.
HomeCare Australia welcomes standardised quality control, as it will enhance the integrity, reliability and trust placed in our industry. HomeCar Australia already has stringent quality control standards in place and welcome changes that will raise the bar of aged care in Australia across the board. We are committed to continuing in our quest to remain client centred throughout the exciting times ahead. Please contact us to discuss your or your loved one's needs further.