Feedback from Our Clients
As we get more feedback , that gives us the opportunity to improve. As they say " Good service makes the difference "
Just to confirm our telephone call of this morning:
My Mum has now progressed to the stage of being able to shower herself and so we no longer require the Home Care visits. My Mum has had the visit for today, so wish to cancel any future visits.We are very grateful for your support during this time, especially
Please be advised Ms Smith stated that Tom HCA is a wonderful man, old school like her and they had a "whale of a time" discussing the service.
Ms Smith stated she even asked Tom in for cuppa tea and he declined as he is a professional.
Ms Smith very pleased with Tom.
Just want to let you know Raeleen was wonderful and supportive with Christine this morning re health concern Please pass on my appreciation
It has been a relief and a pleasure to find an organisation
such as yours, and know that the care of my son is in such good hands.
Marion’s care plan has been reviewed as she longer requires personal care due to improved health. Please thank Melissa for her assistance with the care given on the Mondays as Marion was very happy with provision from her.
Your care workers are the best I have had. They treat me with respect and dignity.
Thanks HomeCare Australia
You are the most flexible and attentive organisation I
have come across in this sector. I was able to discuss my needs on the
weekend with a service delivery manager who matched the perfect care
worker with my family.
Also, Ron stated he is THRILLED with the work that has been carried out recently. He is very pleased to look out his window and see all the work that has been completed. He is VERY happy with the outcome – THANK YOU.